Talnflo

Customer Service Representative

Remote Full-time $42k–$52k/yr

Are you a friendly, dependable problem-solver looking to launch a rewarding career right from home? We are hiring a remote Customer Service Representative to support our users by answering questions and resolving account issues via phone, chat, and email with no cold calling required. This entry-level position offers a competitive salary up to $52,000 per year, paid training, and comprehensive health benefits starting on your very first day. Join our team to enjoy predictable schedules, a supportive virtual environment, and clear paths for promotion into senior support or leadership roles.

Interview Process

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Responsibilities

Answer customer questions by phone, chat, and email with warmth and accuracy
Resolve billing, account, and product issues on the first contact when possible Log interactions and escalate complex cases to the right team
Meet friendly, achievable quality and response-time goals
Share customer feedback that helps improve the product

Requirements

High school diploma or equivalent; no prior experience required
Clear written and verbal communication in English
Reliable home internet and a quiet space to work
Comfortable learning new software and multitasking
Positive, patient attitude and strong follow-through

Benefits & Perks

100% remote with paid, structured onboarding
Health, dental, and vision benefits from day one
Predictable schedules and paid time off
Real promotion tracks into senior support, QA, and team lead roles

Posted 6 days ago

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